Information Technology Service Management System standard ISO 20000 specifies requirements to establish, monitor, maintain, and continually improve the service management system of an organization. This international standard ensures to deliver quality services to customers/clients. It is applicable to all organizations, regardless of their size. But it requires lots of resources to implement in a company. However, implementation of the ISO 20000 Certification enhances the reputation and helps achieve new business opportunities.
ISO 20000 Certification in Morocco